Connecting your email (Gmail, Outlook & IMAP)
Connect the inbox you send from so brands see your real email address.
Connecting your email lets PitchBrand send your pitches and follow-ups from your own inbox, so brands see your real address. You can connect Gmail, Outlook, or any other provider over IMAP. Here is how.
Connect from Settings
- Open Settings from the bottom of the sidebar.
- Go to the Mailbox tab. You will see the Email Account section.
- Choose your provider:
- Gmail — connect your Gmail or Google Workspace account
- Outlook — connect your Outlook or Microsoft 365 account
- Other Email (IMAP) — connect iCloud, Yahoo, or any IMAP email provider
- Follow the secure sign-in flow. Gmail and Outlook use OAuth (the same sign-in you already use for Google and Microsoft); other providers connect over IMAP.
- You will be returned to the Mailbox tab. While the mailbox syncs you may briefly see a Finishing setup label; once it is done, your account shows a green Connected badge.
Connect from a banner
If you have not connected yet, the app may show a Connect your email prompt. Pick the same provider options there and you will be walked through the same secure flow. You can also choose Skip for now and connect later from Settings.
If something goes wrong
- Reconnection needed — if your email access expires, the Mailbox tab shows an amber notice. Use Disconnect, then connect again to resume sending.
- Connection Error — if PitchBrand has trouble reaching your inbox, disconnect and reconnect.
- To switch accounts, press Disconnect on the connected account and add a new one.
Tip: Curious why this is needed at all? See Why PitchBrand needs your email connected.
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