Email deliverability basics

Deliverability is simply whether your pitches land in the inbox instead of spam. Because PitchBrand sends through your own connected inbox — not a bulk blaster — your emails behave like normal personal email. A few habits keep it that way.

Send like a human, not a machine

Your Outreach Settings give you the controls that matter most here:

• Daily Limit — under the Sending section, a slider sets the maximum emails sent per day across all contacts (1–30/day). PitchBrand spreads sends through the day rather than firing them all at once, which protects your reputation. Lower and steady is safer than high and spiky.
• Schedule — set your Sending Days, Timezone, and a Start Time/End Time window. Sending during business hours in your audience's timezone looks natural and tends to get better engagement.

See setting your send limit and schedule for the step-by-step.

Open tracking: leave it off unless you need it

Under Tracking in Outreach Settings there's an Open Tracking toggle. It shows when a recipient opens your email by loading a tiny invisible image from our servers. That pixel can nudge emails toward spam, so PitchBrand recommends keeping it off unless you genuinely want the open data. Plain emails without a tracking pixel are friendlier to inboxes.

Write emails that earn replies

Personalized, relevant pitches are the single biggest deliverability lever — engagement (especially replies) tells inbox providers your mail is wanted. Keep pitches concise and specific to each brand, and let Chase handle follow-ups, which stop automatically once a brand replies.

Connect a healthy inbox

Send from a real, established inbox you already use. Brand-new addresses with no history are more likely to be filtered. Make sure your email stays connected in Settings → Mailbox so sends never stall.

Want the full list of pitfalls? Read common deliverability mistakes.