Connecting AOL Mail (with an app password)

AOL Mail connects to PitchBrand over IMAP using an AOL app password — a 16-character code you generate from AOL's account security page. AOL no longer allows third-party apps to sign in with your regular password. Setup takes about three minutes.

Step 1: Generate your AOL app password

1. Open login.aol.com/myaccount/security and sign in.
2. Scroll to Other ways to sign in and click Generate app password (or Generate and manage app passwords).
3. Click Get Started.
4. Enter a label like PitchBrand and click Generate password.
5. AOL shows a 16-character password. Copy it now — it's only displayed once.
6. Click Done.

Tip: AOL recommends generating app passwords from a browser you've used to sign into AOL Mail for several days, and not in Incognito mode. If the option doesn't appear, sign in normally first and try again later.

Step 2: Connect in PitchBrand

1. In PitchBrand, open Settings > Mailbox and choose Other Email (IMAP).
2. On the secure form, enter:
   • Email address — your full AOL address (e.g. yourname@aol.com)
   • Password — the 16-character app password
   • IMAP server — imap.aol.com
   • IMAP port — 993
   • IMAP encryption — SSL/TLS
   • SMTP server — smtp.aol.com
   • SMTP port — 465
   • SMTP encryption — SSL/TLS
3. Submit. PitchBrand will sync your mailbox and show a green Connected badge.

Verizon.net users: Verizon migrated email accounts to AOL years ago. Your old @verizon.net address uses the same AOL servers and the same app-password flow described above.

Things to know about AOL app passwords

• App passwords stay active even if you change your main AOL password. To revoke PitchBrand's access, delete the named app password from login.aol.com/myaccount/security.
• Use a unique app password per app so you can revoke just PitchBrand if needed.

If the connection fails

• "Invalid credentials" or Connection Error — re-check the app password. Most failures are a typo or a password that's been deleted on the AOL side. Generate a fresh one.
• "App password" option missing — sign into AOL Mail in your normal browser, wait a few hours, then return to the security page.
• Mail sends but doesn't sync replies — confirm IMAP encryption is set to SSL/TLS on port 993, not STARTTLS.